Privacy Policy

Privacy Policy

Privacy Policy

BrigadaClth – Privacy Policy

Last Updated: November 24, 2025

BrigadaClth operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). BrigadaClth is powered by Shopify, which enables us to provide the Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you:

  • Visit or use our website

  • Make purchases or other transactions

  • Communicate with us through any channel

Note: If there is a conflict between our Terms of Service and this Privacy Policy, this policy controls with respect to the collection, processing, and disclosure of your personal information.

By using and accessing our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect or Process

"Personal information" refers to information that identifies you or can reasonably be linked to you. It does not include information that is collected anonymously or de-identified.

We may collect the following categories of personal information, depending on your interactions with the Services, your location, and applicable laws:

  • Contact Details: Name, email, billing & shipping addresses, phone number

  • Financial Information: Credit/debit card numbers, payment confirmation, transaction details

  • Account Information: Username, password, security questions, preferences, settings

  • Transaction Information: Items viewed, added to cart/wishlist, purchased, returned, exchanged, or canceled

  • Communications with Us: Customer support inquiries or other communications

  • Device Information: Device type, browser, network connection, IP address, unique identifiers

  • Usage Information: How and when you interact with or navigate the Services

2. Personal Information Sources

We may collect personal information from:

  • Directly from you: When you create an account, use our Services, or communicate with us

  • Automatically through the Services: Via cookies, tracking technologies, and device data

  • From our service providers: Third-party vendors engaged to provide services on our behalf

  • From partners or other third parties: As permitted by law

3. How We Use Your Personal Information

We may use your information for purposes including:

  • Providing, Tailoring, and Improving Services: Fulfill orders, manage accounts, remember preferences, recommend products, process returns/exchanges, enable reviews, and customize your shopping experience

  • Marketing and Advertising: Send promotions, advertisements, or updates via email, SMS, or postal mail; display personalized ads online

  • Security and Fraud Prevention: Authenticate accounts, detect and prevent fraud, protect public safety, and maintain secure services

  • Communicating with You: Provide customer support and maintain our business relationship

  • Legal Compliance: Respond to valid legal requests, enforce our terms, or participate in legal proceedings

Important: You are responsible for safeguarding your account credentials. Do not share your username, password, or access details.

4. How We Disclose Personal Information

We may disclose your information to third parties for legitimate purposes, including:

  • Service Providers: Shopify, vendors, and other third parties performing services such as payment processing, IT management, analytics, customer support, cloud storage, fulfillment, and shipping

  • Business & Marketing Partners: To provide marketing services, advertise to you, or display personalized ads. Partners use information according to their privacy notices

  • With Consent: When you authorize disclosure for shipping products, social media integrations, or other services

  • Affiliates or Corporate Group: For operational purposes within our business

  • Legal or Business Transactions: In mergers, bankruptcy, subpoenas, or to enforce our terms

5. Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. Shopify may also use enhanced features combining data from your interactions with our store and other merchants.

Learn more about Shopify’s privacy practices and your rights here: Shopify Privacy Policy

6. Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for their privacy practices or content.

Information you share on public or semi-public platforms may be visible to others and is outside our control. Links do not imply endorsement unless explicitly stated.

7. Children’s Data

The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children.

If a child provides personal information, a parent or guardian may request deletion by contacting us. We do not knowingly “share” or “sell” data of individuals under 16.

8. Security and Retention of Your Information

No system is completely secure. Information you submit may not be fully protected during transmission.

We retain information only as long as necessary to:

  • Maintain accounts

  • Provide Services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce contracts and policies

Afterward, data may be securely deleted or anonymized.

9. Your Rights and Choices

Depending on your location, you may have rights including:

  • Access / Know: Request access to personal information we hold

  • Delete: Request deletion of your information

  • Correct: Request correction of inaccurate information

  • Portability: Request a copy of your data and transfer it to a third party

  • Opt-Out of Sale or Targeted Advertising: Opt out of personal data “sales” or use for targeted ads

You may also manage communication preferences by unsubscribing from promotional emails. Non-promotional messages (e.g., order confirmations) may still be sent.

Learn more here: Shopify Privacy Portal

Note: We will not discriminate against you for exercising your rights. Verification may be required. Authorized agents may act on your behalf with proof of authorization.

10. Complaints

If you have complaints regarding our data processing, contact us. You may also appeal to your local data protection authority as applicable.

11. International Transfers

Your information may be stored, processed, or transferred outside your country. For transfers from the EEA or UK, recognized mechanisms such as Standard Contractual Clauses are relied upon unless the destination is deemed adequately protected.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in operations, law, or regulations. Updates take effect immediately upon posting. Continuing use constitutes acceptance.

Contact

For questions, concerns, or to exercise your rights, email: team@brigadafc.com